Using data analysis in solving Customer Experience problems, with Michael Horn.

Check out this episode to learn about:

  • Using technology to enhance the user experience
  • The problems in choosing which emerging user technologies to employ.
  • Risk factors to avoid when creating solutions

Resources/links:

Hugeinc.com

magenta.as

https://www.linkedin.com/in/michaelhorn/

Summary:

Michael Horn is the Chief Data Officer at Huge, an experience design and digital marketing agency that solves user-centric problems by employing data more effectively.
In this episode of the Roboticist, Michael discusses the roles of data analysis in the world of marketing and creating enjoyable yet effective user experiences.



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